ElarioLabs Privacy Policy

Privacy Policy Last Updated: October 29, 2026 1. Introduction Welcome to ElarioLabs ("ElarioLabs," "we," "our," or "us"). ElarioLabs develops, publishes, and maintains mobile applications, software products, and related digital services. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website at https://elariolabs.com, use our applications, or interact with our services. We respect your privacy and aim to collect only the information reasonably necessary to operate, maintain, improve, and support our products. By using our website or services, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent, we will request it separately. 2. Information We Collect The information we collect depends on which website features, applications, and services you use. 2.1 Information You Provide We may collect information you voluntarily provide, including: - Contact information, such as your email address or name, when you contact us. - Messages, feedback, bug reports, and support requests. - Information you submit through forms or other interactive website features. - Other information you choose to provide when communicating with us. Please do not submit sensitive personal information unless it is necessary for your request and appropriate safeguards are available. 2.2 Information Collected Automatically When you visit our website or use certain services, technical information may be collected automatically, depending on the technologies in use. This may include: - IP address and approximate geographic location derived from it. - Browser type, operating system, device type, and language preferences. - Pages visited, referring pages, and interactions with our website. - Access dates, timestamps, diagnostic information, and server logs. - Cookie identifiers and similar technologies, where used. We use this information for website operation, security, troubleshooting, analytics, and service improvement, as applicable. 2.3 Information Processed by Our Applications Our applications may process different categories of information depending on their features. Some applications may store information directly on your device. Others may use online services, authentication providers, cloud storage, analytics tools, advertising networks, or other third-party technologies. The specific information processed by an application depends on its functionality and configuration. Please review any additional privacy disclosures provided within the relevant application or its App Store listing. We do not claim that every ElarioLabs application follows identical data practices. 3. How We Use Information We may use information for the following purposes: - To operate, provide, and maintain our website, applications, and services. - To respond to questions and provide customer support. - To diagnose errors, troubleshoot technical problems, and improve performance. - To maintain security, prevent fraud, and protect against misuse. - To understand website usage and improve user experience, where appropriate. - To deliver advertisements or measure advertising performance in applications that use advertising services. - To process or support purchases and subscriptions through applicable platforms. - To comply with legal obligations and enforce our applicable terms. - To communicate important service-related information. We process personal information only where we have an applicable legal basis, such as your consent, the performance of a contract, compliance with a legal obligation, or a legitimate interest permitted by applicable law. 4. Local Storage and Cloud Services Certain applications may be designed to store information locally on your device without requiring an ElarioLabs account or a centralized cloud database. Other applications may use servers or third-party infrastructure to provide particular features. Where information is stored locally, we generally cannot access that information remotely unless the application separately transmits it to us or a service provider. Deleting an application may remove locally stored information, depending on the operating system and the application's implementation. Please review the relevant application's disclosures to understand how your information is stored and whether backups, synchronization, or account deletion features are available. 5. Cookies and Similar Technologies Our website may use cookies, local storage, and similar technologies to support essential functionality, remember preferences, protect the website, and understand website traffic. If we use non-essential analytics, advertising, or tracking technologies, we will provide any notices and consent controls required by applicable law. You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality. Some browser privacy signals may not be recognized by every third-party service. Where applicable law requires us to honor a particular signal, we will do so. 6. Third-Party Services We may use third-party providers to support our website and applications. Depending on the product, these providers may include: - Website hosting and infrastructure providers. - Analytics and diagnostic services. - Advertising networks, including Google AdMob where implemented. - Authentication, database, and cloud service providers. - Payment, subscription, and app distribution platforms, including Apple and the App Store. - Email and customer support services. These providers may process information as necessary to perform services on our behalf or under their own applicable privacy policies and terms. For example, purchases made through Apple's App Store are generally handled by Apple under Apple's applicable payment and privacy practices. We do not receive or store your complete payment card details merely because you purchase an application through the App Store. Third-party services are not controlled entirely by ElarioLabs. We encourage you to review their privacy policies when relevant. 7. Advertising Some of our applications may display advertisements provided by third-party advertising networks. Where implemented, advertising providers may process device identifiers, advertising identifiers, usage information, IP addresses, or other information permitted by their technologies and applicable law to deliver advertisements, measure performance, detect fraud, or personalize advertising. Advertising practices may differ between applications and regions. Where required, we will request consent for personalized advertising or provide appropriate options to manage advertising preferences. You may also be able to limit advertising personalization through your device settings. Applications that do not use advertising services will not necessarily engage in the processing described in this section. 8. Subscriptions and In-App Purchases Certain applications may offer paid features, subscriptions, or in-app purchases. When a purchase is processed by a platform such as Apple's App Store, that platform handles the applicable payment transaction. We may receive limited transaction or subscription information needed to enable paid features, verify purchase status, provide support, or prevent fraud. We do not control the payment processing practices of third-party platforms. Subscription management, renewal, cancellation, and refund requests may need to be handled through the platform where the purchase was made. 9. How We Share Information We do not sell personal information in exchange for money. We may disclose information in the following circumstances: - Service providers: To vendors that provide hosting, analytics, advertising, technical support, or other necessary services. - Legal requirements: Where disclosure is required by law, a valid legal process, or a competent authority. - Security and protection: To investigate suspected fraud, security incidents, misuse, or threats to our rights or the rights of others. - Business transfers: In connection with a merger, acquisition, restructuring, or transfer of relevant business assets, subject to applicable law. - With your direction or consent: Where you request or authorize a disclosure. Certain advertising or analytics activities may qualify as "sharing" or targeted advertising under specific privacy laws even when no money changes hands. Where applicable, we will provide the required disclosures and opt-out mechanisms. 10. Data Retention We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, resolving support requests, maintaining security, meeting legal requirements, and resolving disputes. Retention periods depend on the type of information, the relevant service, and applicable legal obligations. When information is no longer needed, we will take reasonable steps to delete it, anonymize it, or otherwise dispose of it securely, subject to applicable law and legitimate retention requirements. Information stored solely on your device may remain there until you delete it or the operating system or application removes it. 11. Data Security We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. However, no method of electronic transmission, software operation, or data storage can be guaranteed to be completely secure. You are responsible for maintaining the security of your device and any account credentials associated with third-party services you use. 12. International Data Transfers ElarioLabs may use service providers or infrastructure located in countries other than the country in which you reside. As a result, information may be processed internationally, subject to applicable legal requirements. Where required, we will use appropriate safeguards for international transfers of personal information. 13. Your Privacy Rights Depending on your location and applicable law, you may have the right to: - Request access to personal information we hold about you. - Request correction of inaccurate information. - Request deletion of personal information. - Request a copy of certain information in a portable format. - Withdraw consent where processing is based on consent. - Object to or request restrictions on certain processing activities. - Opt out of certain targeted advertising, sale, or sharing of personal information, where applicable. - Lodge a complaint with a relevant data protection authority. These rights are subject to applicable legal limitations and exceptions. To submit a privacy request, contact us using the contact information provided in Section 17. We may need to verify your identity before fulfilling certain requests. We will not unlawfully discriminate against you for exercising privacy rights protected by applicable law. 14. Children's Privacy Our website and general services are not intended to be used by children below the minimum age required by applicable law without appropriate parental or guardian involvement. We do not knowingly collect personal information directly from children where such collection is prohibited by law. If you believe that a child has provided personal information to us inappropriately, please contact us so that we can investigate and take appropriate action. Where an application is specifically designed for children or families, additional privacy notices and safeguards may apply. 15. Third-Party Links Our website and applications may contain links to third-party websites, services, or app distribution platforms. We are not responsible for the privacy practices, content, security, or policies of third parties. Visiting an external website or using a third-party service is subject to that provider's own terms and privacy policy. 16. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our products, services, legal requirements, or data practices. The updated version will be published on this page with a revised "Last Updated" date. Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes. Your continued use of our services after an update does not replace any consent that applicable law requires us to obtain. 17. Contact Us If you have questions, concerns, or requests relating to this Privacy Policy or our privacy practices, please contact: ElarioLabs Website: https://elariolabs.com Email: [email protected] Please replace the placeholder above with a monitored email address before publishing this policy.